CriticalSLA Breachedassigned
Power outage at Entebbe Station
Entebbe Station lost grid power at 06:00. Backup generator failed to start. Station offline, all charging halted.
Entebbe Station4/14/2026 06:15 AMSLA: 08:15 AMEmmanuel Tumusiime
Timeline
Issue Created
Apr 14, 06:15 AMEntebbe Station lost grid power at 06:00. Backup generator failed to start. Station offline, all charging halted.
Engineer Acknowledged
Apr 14, 06:30 AMEmmanuel Tumusiime accepted the assignment. Response time: 15min
En Route to Station
Emmanuel Tumusiime is heading to Entebbe Station
Actions
Assignee
ET
Emmanuel Tumusiime
Field Engineer
SLA Details
Deadline08:15 AM
Response Time15min
SLA Breached