MediumWithin SLAopen
QR scanner malfunction at Station D
QR scanner at Mukono Gateway intermittently failing. Operators doing manual serial entry for 30% of swaps.
Mukono Gateway4/14/2026 10:00 AMSLA: 06:00 PM
Timeline
Issue Created
Apr 14, 10:00 AMQR scanner at Mukono Gateway intermittently failing. Operators doing manual serial entry for 30% of swaps.
Awaiting Acknowledgment
Waiting for engineer to acknowledge
Actions
SLA Details
Deadline06:00 PM
Within SLA