HighSLA Breachedassigned
Charger C2 not responding
Charger C2 at Naalya Express shows maintenance status since yesterday. No charging activity detected.
Naalya Express4/14/2026 08:30 AMSLA: 12:30 PMDavid Okello
Timeline
Issue Created
Apr 14, 08:30 AMCharger C2 at Naalya Express shows maintenance status since yesterday. No charging activity detected.
Engineer Acknowledged
Apr 14, 08:45 AMDavid Okello accepted the assignment. Response time: 15min
En Route to Station
David Okello is heading to Naalya Express
Actions
Assignee
DO
David Okello
Field Engineer
SLA Details
Deadline12:30 PM
Response Time15min
SLA Breached